How do you price your projects?
It’s easy, just go to our Packages and Pricing page and choose a package based on the size of your home. Then just proceed to the Order NOW page and select which package you would like. Most installations take a few hours. You can pay us when the job is done and you are satisfied. An important fact to remember is that we’ll work within any budget, as our success is based partially on our service-oriented flexibility. If the cost is acceptable, we’ll schedule a time to take care of the work.
Once you pick out a package we can always add more lights, wreaths, garlands or figurines. Just let our Project Manager know when the staff arrives and he/she can provide you with ideas, suggestions and a total amount before the crew starts the job.
Do you take the lights down at the end of the season?
Yes. Taking down the displays is part of our service, and it’s included in the quote we provide for you before we start work. We begin taking lights down on January 2nd and continue to do so through the third week of January. We also organize your supplies in bins so that you can easily access them the following year. You pay the takedown fee after the crew shows up and takes the lights down.
Is your work guaranteed?
100%. Our success depends on your satisfaction, and we’ll make changes if you desire them. We are interested in building long-lasting customer relationships, and will gladly provide references per your request.
What if my lights fall down?
Even though our experienced staff will make sure that everything is secure as best as possible the first time, there are things that can happen to lights for a variety of reasons, including wind, rain and other unforeseen circumstances. If this occurs, our professional staff will return to re-hang and/or secure the lights quickly and efficiently for Free.
What if my lights stop working?
If we provided the lights, we will service them 100% no matter what the issue might be.
If you purchased your own lights, there will be a fee of $75 per hr with a minimum of 1 hour for bulb, fuse replacement and/or trouble shooting.
Do you provide lights and supplies, or will you hang and use mine?
We can do either. If we are going to use your lights and supplies, we ask that you have enough to complete the job, the strands are not tangled and all of the lights work when we arrive to put your display together.
If you don’t have lights, or don’t have enough, we can provide them for a fee and will work with your choice. The same goes for supplies. We’ll work with your existing extension cords, etc., but will happily provide ours for a fee if you need them.
Please take into consideration that our complete packages include professional heavy duty lights, quality clips, heavy duty extension cords, 3 way connectors and Dual-Outlet Light-Sensing Timers which have a longer life span than what you would typically purchase at your local stores. We offer 100% service on the lights that we provide including fuses, light bulbs etc for the entire season. Plus you KEEP the lights and just pay for the labor install the following year.